Innovation Challenges

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Business Research and Innovation Initiative (BRII) Pilot Round 2 - Uplifting government capability to help deliver world-leading digital services (closed)

The Digital Transformation Agency (DTA)
This challenge has closed.
Partners: Australian Government Business
Fields of Research: Information Systems, Communications Technologies
Tags: Learning platform, Cloud-based technologies, Machine learning, Analytics, Digital services, User support, Digital Transformation Agency, DTA
Audience: Other
Anticipated Funding: $100,000
Applications close: April 17, 2019
Last Updated: April 18, 2019 3:18 AM
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The Challenge

There is a pressing need to make government agencies fit for the digital age. More can be done to improve agencies’ digital maturity – that is, APS staff and agencies that understand and can take advantage of digital platforms, methodologies and related capabilities. Additionally, many of the challenges of digital transformation of government services are interrelated and require integrated approaches. 

There is a need to provide a centralised, curated learning experience to address the different needs of government agencies. The Digital Transformation Agency (DTA) has been unable to find a solution that provides expert advice on digital transformation specifically for government. 

The challenge is to provide a way for APS staff and agencies to easily find and use resources about how to get started and grow their knowledge on various aspects of digital transformation. The topics should cover digital sourcing, modern technologies such as cloud and service delivery. The content to be included would be online guidance materials, frameworks and templates, and in-depth learning programs. 

Solution requirements

DTA is looking for an innovative digital solution to develop new platforms that will be efficient and sustainable. 

The solution should include, but not be limited to: 

  • Provide expert advice on digital transformation specifically for government agencies 
  • Aggregates courses from multiple sources 
  • Provides curation to identify trusted sources 
  • Provides machine learning to better support users and development of future products 
  • Provides analytics on usage to government.

By operating a centralised learning platform, DTA will be able to gather analytics about usage. This could include learning trends, to see what topics are of interest to APS staff. It could reveal gaps in knowledge, to prompt the creation of new courses – and it would provide demographics about which public servants and agencies are learning what topics, allowing DTA to put agencies with similar challenges in touch with one another. 

A successful platform would be readily utilisable by government agencies and medium to larger enterprises both domestically and internationally, particularly those operating in a fast changing environment where they deliver learning, materials and want to track where the gaps and interests of its employees are. 

A solution should also have scope for private commercialisation on a national or global scale.

The Partners

Australian Government Business

Eligibility Criteria

To be eligible you must:

  • have an Australian Business Number (ABN)
  • and be one of the following entities:
    • a company, incorporated in Australia
    • an incorporated trustee on behalf of a trust
    • an individual or partnership, provided you agree to form a company incorporated in Australia to enter into a grant agreement
  • and have a turnover of less than $20 million for each of the last three years. This includes the turnover of any related bodies corporate. If an Australian university or public sector research organisation controls your company, your turnover must be less than $20 million for each of the last three years. Newly established companies are welcome to apply.

You are not eligible to apply if you are:

  • an income tax exempt corporation
  • an individual or partnership (however, an individual or partnership may apply if they agree to form an eligible corporation before signing a grant agreement)
  • a trust (however, a corporation that is a corporate trustee may apply on behalf of a trust)
  • a Commonwealth, state or local government agency or body (including government business enterprises).

Terms and conditions

For complete details on the terms and conditions that govern the Uplifting government capability to help deliver world-leading digital services challenge please refer to the website.

How to apply

To submit an application for the Uplifting government capability to help deliver world-leading digital services challenge please refer to the website.

Want to know more or not sure where to start?
Click on the page most relevant to you or learn more about how you can get involved:

ACT Government
Australian Access Federation
Australian National University
CBR Innovation Network
University of Canberra
University of Technology Sydney
Western Sydney University
The Department of Industry, Innovation and Science
The Conversation Media Group
IP Australia
Clarivate Analytics
The Australian Research Council